Product Updates
Release notes, feature announcements, and improvements from the product team.
Release notes, feature announcements, and improvements from the product team.
Release notes, feature announcements, and improvements from the product team.

'Other' Option for Multiple Selection Questions
You are now able to add an 'other' option to multiple selection questions. When respondents select the 'other' option, it transforms into an input field, allowing them to provide custom text responses. This enhancement adds a new level of flexibility and depth to your survey data collection, enabling you to gather more nuanced insights and better understand the diverse perspectives of your audience.
Individual Response Deletion
With the ability to delete individual survey responses, you now have full control over your survey data, allowing you to remove specific responses as needed. Whether it's correcting errors, ensuring data accuracy, or respecting respondent privacy, this feature empowers you to maintain the integrity of your survey results with ease.
Customizable Modal Height for Multiple Selection Questions
Another highly-requested enhancement: the ability to adjust modal heights for multiple selection type questions. Now, you can customize the height of your survey modals to eliminate the need for unnecessary scrolling, providing a smoother and more seamless survey experience for your respondents. Whether you prefer a compact layout or need to accommodate longer lists of options, this feature puts you in control, ensuring that your surveys look and feel just right.
Question Texts Included in CSV Exports
Exported CSV files of responses now include not only question numbers but also question texts. This enhancement provides greater clarity and context to your survey data, making it easier to analyze and interpret responses. With question texts directly integrated into your CSV exports, you'll have all the information you need at your fingertips to gain valuable insights and make data-driven decisions with confidence.
Exciting news! We've upgraded our HubSpot integration to offer two-way data synchronization between UserGuiding and HubSpot. With the addition of "UserGuiding as a Destination" option, you can now seamlessly exchange data in both directions. This enhanced integration allows you to send UserGuiding data to your HubSpot account and enrich your UserGuiding insights by pulling user attribute and event data directly from HubSpot. This bidirectional flow unlocks new possibilities for optimizing engagement, refining segmentation, and personalizing experiences. Learn all about our HubSpot integration!
We've rolled out a powerful new feature that gives you greater control over your data: the ability to separate company-level data from user-level data. With this enhancement, you'll have the flexibility to manage and analyze your data more efficiently, allowing you to focus on the insights that matter most to your business. By segregating company-level data, you can now streamline your data management processes and gain deeper insights into the collective behavior of your end-users at the organizational level.
But that's not all! We're also introducing the ability to utilize company-level data for filtering and listing companies directly on the Users page under 'All Companies', and by clicking on a Company, you can see its details and users within that company. With the option to save these lists as company segments, you'll have the power to track company-specific metrics, and drive meaningful outcomes for your business. Learn more about the Company Page here!
Introducing the ability to filter end-users based on their interactions with Hotspots. With this enhancement, you gain greater visibility into user engagement, allowing for precise segmentation and targeting based on Hotspot interactions. Additionally, leverage Hotspot interaction data to create highly targeted user segments directly within our platform, empowering personalized user experiences tailored to individual needs and behaviors. Remember; personalized user experiences tailored to the unique needs and behaviors of your audience are always better than one-size-fits-all approaches!