Product Updates
Release notes, feature announcements, and improvements from the product team.
Release notes, feature announcements, and improvements from the product team.
Release notes, feature announcements, and improvements from the product team.
Watch exactly how users interact with your onboarding. Full session recordings capture page navigations, clicks, scroll depth, rage clicks, and errors.
Your dashboard tells you what is happening. Session Replay shows you why. Spot where users drop off, identify frustration points, and understand the real experience behind your numbers.
Save smart collections of sessions into Playlists with flexible filters: duration, browser, rage clicks, errors, user segment, and more. You're in full control of privacy with configurable masking levels, sample rates, page targeting, and audience settings.
Connect AI assistants like Claude, Cursor, or ChatGPT directly to your UserGuiding project data using the MCP Server.
Manage users, search by attributes or events, track events, and create or update Knowledge Base articles, all through natural language. 17 tools available, HTTPS-only, project-scoped, and using the same rate limits as the public API.
Head to Settings → MCP & API Key to grab your key and get started.
Track user interactions on your site without writing any code. Using the UserGuiding Chrome Extension, you can visually select any element, pick an interaction type, and start tracking instantly.
Four track types are supported: Click, Hover, Focus, and Input Filled. You also get Page View Events, which fire automatically when users visit URLs matching your rules. Set up URL match conditions like Equals, Contains, Starts With, or Ends With and let the SDK handle the rest.
All events work with segments, goals, and analytics, so you can use them across targeting, reporting, and A/B testing without any developer involvement.
Stay on top of your onboarding performance without checking the dashboard. Configure exactly how and when you get notified via Email, Slack, or the new Panel Notification Center.
Digest (Weekly): Performance summary with week-over-week comparisons for users, interactions, and material views.
Activity (Daily): New survey responses, product updates reactions, and KB reactions. Only sent when there's new data.
Custom Alerts: Set policies for Guides and Surveys. Get notified when materials aren't started, aren't completed, or when target elements aren't found. Scope to all materials or a specific one, with unlimited policies.