Our Knowledge Base just got better and easier!

Here are the two brand-new features;

First up is Search Engine Indexing: for those using custom domains on Product Updates page or Knowledge Base, you can now enable search engine indexing. This allows your content to appear in Google search results, making it more accessible to your audience. This feature also supports multilingual content indexing, so your articles are discoverable across multiple languages. You can enable or disable indexing anytime through domain settings. Learn more.

The second feature, Easy Migration from Zendesk, streamlines importing your published Zendesk help articles into your Knowledge Base on UserGuiding. Simply go to Knowledge Base > Articles, click Import, choose Zendesk, enter your Zendesk subdomain, and hit Migrate—your content will transfer effortlessly, and you can now stop overpaying for a Knowledge Base! Learn more.

These updates will make it easier to enhance your content visibility and simplify migration to our platform.

If you haven't created any Knowledge Base articles yet, stop missing out on effective self-service help and start creating now!