Product Updates
Release notes, feature announcements, and improvements from the product team.
Release notes, feature announcements, and improvements from the product team.
Release notes, feature announcements, and improvements from the product team.
Maybe you don't want to bother your users with constantly showing them the same guide but you also don't want them to see it only once then never see it again because it's really important.
Up to now, those were your only two options of frequency for your guides and hotspots to appear. To help you get much more value and better performance, now we offer more flexibility with 4 new options;
Once a Session, Once a Day, Once a Week, Once a Month.
Readjust your appearance frequencies to serve your users just the right amount of help and in-product guidance!
Do you use Zendesk for your knowledge base and look for a stable integration with your Resource Centers?
Now you can connect your Zendesk domain as easily as possible, so your users can search and get results from your domain and also display them inside your Resource Centers without any problems.
You can now assign tags with customizable names and colors to individual modules in your Resource Centers. These tags will indicate that a module is different than or similar to others in terms of its type or function. By using different tags you will provide visual help to your users so they will know what to expect from a module or correlate it with other modules.
Ability to use bullet points was missing on our text editor in our Google extension used when creating guides and hotspots. We have addressed that issue and implemented the ability to create and edit bullet points so you can utilize them in your guides & hotspots to get a tidier and more organized look.