📹 Webinar: 7 New No-Code Features to Improve User Onboarding

Missed it live? Our team walked through seven no-code features that make onboarding faster to build and easier to measure, all without leaning on developers. The full recording covers:

• Session Replay: watch real users in your product with sensitive fields masked
• UserGuiding MCP: connect AI tools like Cursor and Claude directly to your account
• Custom Alerts: get told immediately when a guide breaks or completion drops
• Notification Management & Slack: receive email digests and set up per-channel Slack routing
• Localization with Auto Translation: translate full onboarding guides in one click
• No-Code & Page View Events: track clicks and page views without relying on developers
• Ask AI for Knowledge Base: get plain-language answers generated directly from your KB
  

Watch the Webinar 👇

Also shipped in May:

🎨 Custom CSS for the Knowledge Base

Make your standalone Knowledge Base look exactly like your product. You can now apply custom CSS down to the component level, so fonts, spacing, colors, and layout all match your brand instead of a default template.

✨ Session Replay and Ask AI Improvements

We doubled down on two of our most recent launches. Session Replay got a refactor with better segmentation, quota handling, and SDK rate limits, while Ask AI for Knowledge Base gained multi-tenant isolation, smarter fallback answers, and UI polish.

Collecting feedback is easy—turning it into real product impact is the challenge.

In this session, we explored how product managers can use UserGuiding’s in-app surveys, NPS, and feedback tools to better understand their users and drive smarter product decisions.

You’ll learn best practices for creating effective in-app surveys, structuring questions for real insights, and making sure feedback directly influences your roadmap.

We were joined by two product experts:

• Catherine Jones, Product Manager at commercetools and a power-user of UserGuiding’s in-app surveys, shared how her team leverages feedback to improve user onboarding and create a better product experience.
• Emrah Aydin, Product Marketing Manager at UserGuiding, shared how his team uses UserGuiding’s survey features internally—from launching surveys to prioritizing updates.

Whether you're new to in-app surveys or looking to take your strategy further, you'll walk away with clear, actionable tactics you can implement right away.

Go ahead and give it a watch right away;